Privacy Policy
Effective Date: 25/05/2025
Website: https://topvegan.ae
Company: DOBRAW DMCC
Address: JLT, Cluster L, Preatoni Tower, Dubai, UAE
Email: topvegan.dubai@gmail.com
Phone: +971 58 529 8747

At TopVegan.ae, operated by DOBRAW DMCC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and disclose your information when you visit or use our website.

1. Information We Collect
We may collect and process the following types of personal data:
  • Personal Information: Name, phone number, email address, delivery address, billing information.
  • Payment Data: Last 4 digits of your credit/debit card (we do not store full card numbers; payment is processed through secure third-party gateways).
  • Technical Data: IP address, browser type, device information, operating system, and usage data.
  • Cookies and Tracking Technologies: To improve user experience and analyze website traffic.

2. How We Use Your Information
We use your information to:
  • Process and fulfill your orders
  • Communicate with you regarding your purchases or inquiries
  • Improve our website, services, and user experience
  • Send marketing communications (only with your consent)
  • Comply with legal obligations and prevent fraud

3. Sharing Your Information
We do not sell your personal data. We may share it only with:
  • Service providers (e.g., delivery partners, payment processors) strictly for order fulfillment
  • Government or regulatory bodies, if required by law
  • IT and security providers helping us maintain safe digital operations
All third parties are contractually obliged to protect your data and use it only for intended purposes.


4. Data Storage & Security
  • Your personal data is stored securely using encryption and modern cybersecurity standards.
  • Access to data is limited to authorized personnel only.
  • We take reasonable steps to protect your data, but no system can be 100% secure. Use of the website is at your own risk.

5. Your Rights
Depending on your location and applicable data protection laws, you may have the right to:
  • Access your personal data
  • Correct or update inaccurate information
  • Request deletion of your data
  • Object to marketing communications
  • Withdraw consent at any time
To exercise your rights, contact us at: topvegan.dubai@gmail.com


6. Cookies Policy
We use cookies to:
  • Remember your preferences and cart items
  • Analyze website performance and traffic
  • Enhance overall experience on the site
You may disable cookies in your browser settings, but this may limit some site functionalities.


7. Third-Party Links
Our website may contain links to third-party websites (e.g., payment gateways, social media). We are not responsible for their privacy practices. Please review their privacy policies before submitting any personal data.


8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated Effective Date. Continued use of the site indicates acceptance of the revised policy.


Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
DOBRAW DMCC
Email: topvegan.dubai@gmail.com
Phone: +971 58 529 8747
Address: JLT, Cluster L, Preatoni Tower, Dubai, UAE
Website: https://topvegan.ae